Drivrhelp Solutions LLC is fully committed to protecting your privacy. This Privacy Policy explains the types of information we collect, how we use it, and under what circumstances it may be shared when you visit our website or use our services.
This Privacy Policy applies to all data collected through Drivrhelp Solutions LLC’s websites, services, and customer support channels (online or offline). It does not apply to third-party services, tools, or platforms that maintain separate privacy policies or do not reference this notice.
We encourage you to review this policy to understand what data we collect and how we use, secure, and responsibly share it.
If you have questions about this policy, you may contact us at any time.
Information We Collect and How We Collect It
When you interact with Drivrhelp Solutions LLC—such as visiting our website, using our services, or contacting us—we may collect details that help us provide better service and maintain our relationship with you.
Cookies
Cookies are small files placed on your device when you access our website. They ensure proper functionality and enhance your browsing experience. We may use cookies and tools such as Google Analytics to monitor website traffic, improve usability, and store your preferences (language, currency, cart items, etc.). By using our website, you consent to cookie use as outlined in this policy. You may adjust or disable cookies in your browser at any time.
Google Analytics helps us analyze visitor activity and improve website performance. By using our website, you acknowledge Google’s processing of your data. For more details, review: Google Privacy Policy.
Third-Party Ads and Social Media
Some advertisements on our site may be delivered by third-party networks. These networks may place cookies to recognize your device and deliver relevant ads. Drivrhelp Solutions LLC does not control these cookies.
If you share our content on platforms such as Facebook, LinkedIn, or X (Twitter), those platforms may also set cookies on your device. Please check their privacy policies for details.
Purchases and Orders
If you buy services or products from Drivrhelp Solutions LLC, payments are processed by secure third-party providers. You will provide your payment and billing details directly to them under their own privacy practices. We may receive limited order details (not payment data) to confirm your purchase and provide updates or renewal notifications.
Email Subscriptions
If you subscribe to our updates or newsletters, we collect your email address to send relevant offers, news, and information. You can opt out at any time using the unsubscribe link in our emails.
Testimonials
With your consent, we may publish your name, feedback, and photo on our website. If you want this updated or removed, please contact us and we will process your request promptly.
Support and Contact
When you request support, we may collect your name, email, device details, system logs, or error reports. This information is used solely for troubleshooting and customer support. Drivrhelp Solutions LLC does not share identifiable support information with third parties for marketing purposes.
Non-Personal Data
We may also collect non-identifiable information such as browser type, device details, IP address, general location, and time spent on our site. This helps us analyze usage patterns and improve performance.
How We Use the Information We Collect
Drivrhelp Solutions LLC may collect technical details from your device to provide accurate recommendations, compatible drivers, installation tools, and system guidance. This helps ensure reliable service delivery and enables us to improve accuracy over time by analyzing usage trends.
How We Use Your Personal Data
We use your personal information to improve our website, deliver requested services, personalize content, and provide customer support. This may include reducing repetitive data entry, researching improvements, and tailoring offers to your preferences.
Your data may also be used to communicate important messages such as billing alerts, welcome messages, service updates, and security notifications. Subscription services like newsletters may include ongoing updates. Occasionally, we may share surveys or promotional content from Drivrhelp Solutions LLC or its partners.
Data may be processed in countries where we or our partners operate. By using our services, you consent to international data transfers in compliance with applicable data protection standards.
How We Protect Your Information
Security Measures
Drivrhelp Solutions LLC takes your privacy seriously and applies strong security practices to prevent unauthorized access. These include:
Secure Storage: Data is stored on protected servers with restricted access.
Encryption: Sensitive data, such as login credentials and payment details, is encrypted (e.g., SSL) during transfer.
Although we use robust safeguards, no storage or transfer method is 100% secure. We encourage you to use strong passwords and sign out when using shared devices.
Spam Policy
We enforce a strict no-spam policy. Drivrhelp Solutions LLC never sells or rents email lists. While filters reduce spam, no solution is perfect. Please remain cautious when sharing your email address online.
Children’s Privacy
Our services are not directed at individuals under 16. We do not knowingly collect data from children. If we discover such data, we will delete it immediately unless retention is required by law.
Sharing Your Information
We do not sell your personal data. However, we may share it under limited circumstances:
Service Providers
We may share data with trusted vendors who assist with payments, hosting, support, analytics, or communications. They are required to use your data only for these purposes and keep it confidential.
Compliance with Legal Requirements
We may disclose your information if required to: (a) comply with applicable laws or regulations; (b) protect the rights or property of Drivrhelp Solutions LLC; (c) act in urgent circumstances to protect the safety of our users or the public.
Updating or Removing Your Data
You may request changes, corrections, or deletion of your personal data by contacting us. We will respond in a reasonable timeframe. Some information may remain in archives as required by law.
For data controlled by third-party partners, requests must be made directly to them. Drivrhelp Solutions LLC does not manage external data systems.
Changes to This Privacy Policy
This Privacy Policy may be updated to reflect changes in services, technology, or legal requirements. The “Last Updated” date at the top of this page will show the most recent revision. Please review this page periodically for updates.
Contact Information
Drivrhelp Solutions LLC is committed to following this Privacy Policy. For questions or concerns regarding your personal information, you can reach us at:
Email: support@drivrhelpllc.com
Contact page: https://drivrhelpllc.com/contact
Refund Policy
If you experience a valid issue with an order, please submit a request through our Returns & Exchanges section.
We strive to deliver a positive experience with every purchase. Most of our software products include free trial versions so customers can evaluate before purchasing. Trials allow you to make informed decisions and avoid buying the wrong product.
Because of this “try-before-you-buy” approach, Drivrhelp Solutions LLC provides a 14-day Money-Back Guarantee on most purchases. Refunds are only available within this period and under the conditions outlined. Orders placed outside this period are not eligible. For details, visit https://drivrhelpllc.com/refund-policy or contact us at refund@drivrhelpllc.com.
Special Jurisdictions: EU, EEA, and UK
This section applies to individuals in the EU, EEA, or UK and supplements our general Privacy Policy. Our practices comply with GDPR transparency standards.
Your rights include:
1. Restriction: You may request us to temporarily limit the processing of your personal data. This may affect our ability to provide certain services.
2. Objection: You may object to processing of your personal data, subject to applicable limitations.
3. Complaint: You may file a complaint with your regional data protection authority if you believe your rights are not respected. You are encouraged to first contact us at support@drivrhelpllc.com.
You may also contact our Data Protection Officer at support@drivrhelpllc.com.
Special Jurisdiction: California, USA
Last Updated: Sep 09, 2025
This notice complies with CCPA, CPRA, and CalOPPA.
This section supplements Drivrhelp Solutions LLC’s Privacy Policy for California residents and follows the California Privacy Rights Act (CPRA). Terms defined under CPRA apply here.
- Categories of personal information we collect
- Identifiers (name, email, phone, address)
- Online identifiers (cookies, IP addresses)
- Browsing behavior (page views, clicks)
- Device information (model, OS, browser)
- Usage and installation reports
- Payment and billing information
- Marketing and referral data
- Customer support interactions
- Sharing of personal information
- We do not sell personal information. However, data sharing with ad platforms (e.g., Google, Facebook, LinkedIn) may qualify as “sales” under California law. You may opt out via our “Do Not Sell My Personal Information” link.
- Data may be shared with third-party service providers under confidentiality agreements.
- Your CPRA Rights
- Access & portability: You can request a copy of your personal data from the past 12 months.
- Deletion: You may request deletion of your personal information, subject to exceptions.
- Correction: You may update inaccurate personal data.
- Opt-out: You may stop data sharing for marketing or analytics.
- Exercising your rights
You may submit a verifiable request via your account, email, or our contact page. Responses will be provided within 45 days (extendable to 90 days if needed).
- Non-Discrimination
We do not discriminate against individuals for exercising their CPRA rights.
- Do Not Track
Our website does not currently respond to “Do Not Track” browser signals.
- Contact
For privacy-related inquiries, email us at: support@drivrhelpllc.com.